Privacy Policy
Your Privacy Matters at MeKart
At MeKart, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place orders, or interact with our services.
By using MeKart’s website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Phone number
- Email address
- Billing address
- Shipping address
- Payment information (processed securely through payment gateways)
Account Information
- Login credentials
- Saved addresses
- Order history
- Wishlist / saved products
Technical Information
- IP address
- Browser type
- Device information
- Cookies and website usage data
- Pages visited and browsing behavior
2. How We Use Your Information
MeKart uses customer information to:
- Process and deliver orders
- Provide order updates and shipping notifications
- Respond to customer inquiries
- Improve website experience
- Personalize product recommendations
- Offer promotions, discounts, and festive offers (with user consent where required)
- Prevent fraudulent transactions
- Comply with legal obligations
3. Payment Security
MeKart does not store sensitive payment details such as:
- Card numbers
- CVV numbers
- Banking PINs
Payments are processed securely through trusted third-party payment gateways using encrypted connections.
4. Cookies & Tracking Technologies
Our website may use cookies to:
- Remember customer preferences
- Keep products saved in cart
- Improve browsing experience
- Analyze traffic and performance
- Provide personalized recommendations
Users may disable cookies in browser settings, though some features may not function properly.
5. Sharing of Information
MeKart respects customer privacy and does not sell personal information.
Information may only be shared with trusted partners such as:
- Payment gateways
- Delivery / courier partners
- Technical service providers
- Legal authorities when required by law
These partners are expected to handle customer data responsibly.
6. Data Protection
We implement reasonable security measures to protect your information against:
- Unauthorized access
- Misuse
- Data loss
- Alteration
- Disclosure
While we take strong precautions, no online system can guarantee 100% security.
7. Marketing Communications
Customers may receive:
- Order confirmations
- Delivery updates
- Promotional offers
- Festival sale announcements
- Product launch notifications
Customers can opt out of promotional communications at any time.
8. Customer Rights
You may request to:
- Access your personal information
- Update incorrect information
- Delete account information (subject to legal/business record requirements)
- Opt out of marketing messages
9. Children’s Privacy
MeKart’s services are intended for adults. We do not knowingly collect personal data from children without parental consent.
10. Third-Party Links
Our website may contain links to third-party websites, payment platforms, or social media pages. MeKart is not responsible for their privacy practices.
11. Policy Updates
MeKart may update this Privacy Policy from time to time. Revised versions will be posted on this page with updated effective dates.
12. Contact Us
For privacy-related questions, data concerns, or information requests, customers may contact MeKart through the official support channels listed on our website.